Actively use Functionality eg Shared Calendars and Folders
Inform & Guide Customers to Relevant Material
Track Retention and Incremental Revenue Relating to Portal
Inform Customers
Use Appropriate Portal Functionality in Call Centre Activities.
Track Efficiency Benefits Metrics
Prepare Training and Other R&D Materials
Incorporate the Right Capabilities into Product Development & Lifecycle Management Processes to ensure Relevancy of Various SAP Technology Focused offerings
